QUALITY POLICY
A top priority for Asco Pompe is ensuring the satisfaction of its Customers.
Asco Pompe adopts the Quality Management System (QMS) according to standard UNI EN ISO 9001 as an instrument to implement its Quality Policy and pursue continuous improvement; this is geared not only to our Customers, but also to staff, the territory and the communities in which we operate.
The QMS of Asco Pompe encourages the involvement and participation of all staff and is continuously updated to ensure its effectiveness and efficiency.
The objective, mission, guidelines and priority values of Asco Pompe reflect the principles with which the Management determines the strategic choices for business development on one hand, and on the other, the behavioural guidelines for employees and contractors who work with unity of purpose in achieving planned results.
– The corporate mission of Asco Pompe is the “ Production and sale of pumps, valves and measurement instruments; design, manufacture and sale of integrated systems for the management of fluids”, with the aim of being an ideal partner which, thanks to our professionalism, organisational and relational skills, quality of the product and service, offers the customer individual solutions for all requirements within the field of “Fluid Handling”. Recently, a new division has been developed with the task of designing and manufacturing liquid ring vacuum pumps and vacuum systems. The new Vacuum division is also supported by the Service Department, which takes care of the maintenance, controls and repairs in a customer-oriented perspective,
– Our main values are our customers, suppliers, employees, communities, stakeholders.
In order to implement its Quality Policy, Asco Pompe is committed to:
- promoting and disseminating a culture of continuous improvement aimed at ensuring the product’s conformity/quality and customer satisfaction.
- Engage, motivate, spread awareness and enhance human resources through organisational measures, theoretical and on-the-job training.
- Promote the continuous improvement of processes, services and products to achieve effectiveness and efficiency, eliminating – through preventive activities – all forms of inefficiency and waste.
- Manage Audit of critical suppliers and their quality for a more efficient evaluation allowing the best choice in the case of absence of constraints imposed by customers.
- Create continuously, fast and steady the needed documents for qualifications required by new customers to increase the chance of Asco Pompe to get into their vendor list.
- Develop organization’s sensitivity towards sustainability issues with reference to the environment and social responsibility, supporting health of the planet and working in better conditions for internal collaborators and the supply chain of the company.
- Give attention to gender equality, guaranteeing equal treatment for one’s resources.
- Use technologies and products with low environmental impact in respect of the territory and of the community, and in accordance with applicable law.
- Ensure compliance with the legislations/standards relating to quality, safety and health protection of workers.
- Periodically update internal calibrated instruments in order to be constantly in line with testing activities and production controls.
The Quality Policy is integrated with other corporate policies and strategies aimed at improving productivity, profitability, reliability and image.
Asco Pompe defines yearly improvement objectives on the basis of which to measure and evaluate the validity and the effectiveness of its QMS. To better assess both internal improvement and customer satisfaction, a set of Quality indicators have been introduced that are monitored and redefined according to their impact into existing business situation.
è The Quality Policy and objectives that we have set for ourselves can be achieved only if we believe that our first and irreplaceable resource are people, with their skills and experiences, with the enthusiasm of younger generations and the experience of older ones, with their creativity and the desire to be a team.
Rozzano, January 30, 2023
